Terms & Conditions
Returns & Exchanges
Before we send out each and every product, we thoroughly inspect it to make sure we are providing you with the highest quality merchandise. If for some reason you are not satisfied with your purchase, you may exchange or return your items within 14 days of receiving it. Return shipping must be paid at customers expense.
All of our payments are processed through PayPal or Direct Checkout. PayPal is the most simple and secure way for our customers to pay for their purchases without sharing their credit card or bank information.
All orders are sent through USPS Priority Mail with shipment tracking. Purchases ship within 2-5 days, depending on the item, after receiving payment. International shipping is available through our Etsy.
Indigo Tide is not responsible for lost or stolen packages, as well as, packages delayed in transit.
Feel free to contact us anytime if you are unsatisfied with your product and need further assistance.